• FAQ
    • BUYING ON ANTIDOTE art & design
    • DELIVERY & RETURNS
    • PAYMENT
    • SELLING ON ANTIDOTE art & design
  • Privacy Policy
  • Terms of use
  • Terms of sale

BUYING ON ANTIDOTE art & design

Why collect on ANTIDOTE art & design?

ANTIDOTE art & design aims to foster the careers of emerging artists and designers. We scout talented emerging artists at the early stage of their practice and support them until they reach global recognition.
You will discover through us the next generation of artists and designers from vibrant art and design scenes, such as Middle East, North Africa and South East Asia, regions that we know very well.
We carefully go through the process of selecting the artists and designers and the galleries we choose to partner with. We offer a variety of mediums and price points to inspire a wide spectrum of taste and guarantee the quality of the artworks available on our site.
By purchasing through ANTIDOTE, you’re not only investing in the careers of artists, but also bringing daily inspiration into your life.

Why create an account?

By creating an account on ANTIDOTE art & design, you will become a member of ANTIDOTE community, benefits from our monthly online exhibitions or discover new artists or designers. You will be able to be the first to purchase the works of art and design exhibited on our website.

You can create wish lists with your favourite works and keep up to date with the latest news about the artists & designers you like.

You will also receive our newsletters, which will keep you informed about new projects, collaborations and exhibitions that ANTIDOTE is hosting during the year.

Finally, you will have access to special prices, including discounts, and access to exclusive limited edition pieces.

We also make it easier for you to find works that reflect your lifestyle and taste by surfing on our Artroom wall that shows a selection of artworks and design pieces in situ.

How can I reach out to the ANTIDOTE team?

We are always available and happy to get back to you on any queries or concerns you might have. The best way to contact us directly is through email. Please email us at : contact@antidotedxb.com

How are prices set?

The price of each artwork is based on various criteria, such as the artist’s rating and reputation, the type of work, size, medium, method of production and so on.
All the works of art and design pieces exhibited on the website are sold parallel to the selling price at galleries. The buyer does not pay any additional commission for buying the work through the ANTIDOTE website.
Shipping costs are not part of the price shown, but are communicated to the buyer automatically at checkout. Depending on your delivery address and different taxation rules in different countries, additional charges may apply.

How do you check the quality of an artwork?

We work with artists and designers that we usually personally know. All the artworks and design pieces on ANTIDOTE art & design have been screened by us to ensure that they are credible, trustworthy and professional.
We also ask our partner galleries to provide as much information as possible about their artworks in their descriptions; for example, whether the work is a unique piece or part of an edition, or whether it is signed by the artist. In addition, the majority of artworks are shipped with a certificate of authenticity confirming that they are originals. This certificate is signed by the artist, the gallery partner or the ANTIDOTE team.

How do I know that the artwork is authentic?

We ship each artwork with a Certificate of Authenticity, which is signed by the artist or designer, the partner gallery or ANTIDOTE art & design team, to guarantee you are collecting an authentic work of art or design piece.
The certificate includes the title, dimension, material, and all details of the artwork as well as the information regarding edition series. As a collector, it will be important to hold onto your certificate as it will help with the future evaluation of the work, adding provenance and context around the acquisition of your piece.

DELIVERY & RETURNS

Delivery and Shipping

All ANTIDOTE art & design orders are packaged by hand by the artists, the designers or the gallery, with special care to protect your artworks and design pieces. All orders are shipped via international shippers such as DHL or UPS or ANTIDOTE’s art crating partner, depending on the type of artwork or design piece and the requirement.

Does ANTIDOTE ship internationally?

Yes, we ship internationally. To allow us to best serve you, please complete the shipping form upon checkout and try to be as detailed as possible (for instance a phone or mobile contact number is very helpful for international orders.)

How long does the delivery take?

Delivery time depends on your country of residence and where the artwork or design piece is being shipped from. As soon as your order is confirmed, we start the shipping process. You will receive an email indicating the tracking number, the estimated delivery date and your invoice.

Shipping Costs

You are responsible for the shipping costs. They are calculated based on the shipping destination, the weight and size of the artwork or the design piece.

Shipping costs are communicated to the buyer automatically at checkout. Depending on your delivery address and different taxation rules, additional charges may apply. Those charges will be presented and confirmed by you before you are charged.

Custom Duties

Once your order reaches its destination, local guidelines, such as import taxes and local duties may apply. Note, that these charges are not included in your purchase and beyond our control, you will be responsible for paying them. You can contact the customs officials in your country for more information about these charges. Do not hesitate to contact us we will support you with customs information and communication.

Returns & Refunds

We are dedicated to providing our collectors with precise descriptions and visuals of the artwork and design piece showcased on the ANTIDOTE art & design website.
ANTIDOTE art & design offers 7 (seven) days returns option (less shipping and delivery costs) from the date of delivery (“return period”), provided that

(i) the Artwork or design piece is return undamaged to the pick-up address (the artist, designer or gallery location) in the original packaging and any other materials provided at the time of delivery.

(ii) provide to us the reason supporting your request for the return.

You will be responsible for arranging the return shipping of any artwork or design piece that you wish to return to ANTIDOTE art & design.

You warrant that you will comply with all local and international shipping and customs regulations and applicable laws.
ANTIDOTE art & design offers you a store credit within 7 (seven) days of receipt of the artwork or design piece or a refund.
In case you choose a refund, ANTIDOTE art & design shall use all reasonable endeavours to return the sums paid (less shipping costs/delivery) within 10 to 45 days of notification of receipt that the artwork or design piece has been received undamaged in the original packaging together with any other materials supplied.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank 0f the credit card.

Can I return an artwork if it is damaged?

Yes, you can return an item only if it is damaged at the time of delivery, and expressly notify to the shipping company. We strongly recommend that you open the piece in front of the delivery person. In case you notice any damage to your piece, you will have to notify “damaged” artworks or design piece on the delivery receipt, sign it and keep a copy. Please note that without this notification no refunds will be possible. You must send us an email with all information within 7 days of receiving it. In this case only, ANTIDOTE art & design will reimburse the full amount, including the shipping costs. You will be required to provide the ANTIDOTE team with an accurate proof of the damage (damaged notification from the shipping company, condition report and photographs).

PAYMENT

How do I pay for my order?

You will first receive an email confirming your order.

We accept the following credit or debit cards: Visa and MasterCard.

You can also pay by wire transfer, in which case your order will go through once your transfer is confirmed. For this, please email us at sales@antidotedxb.com and we will be happy to assist you in your transaction.

Once we receive your payment, you will receive a new email confirming that payment has been received from TELR, our payment gateway partner.

We take fraud prevention and data privacy very seriously, which is why all payments go through 3D Secure authentication. Our payment processing gateway partner is TELR (MENA’s first PCI DSS Level 1 certified company).

How do I get an invoice from my order?

You can download your invoice from your account page once you’ve received our email confirming that your order has been shipped.

Problem with your order?

We make everything possible to make sure that you are happy with your order. However, sometimes, it might go wrong. If you encounter any issue with your order please contact us within 7 (seven) days at contact@antidotedxb.com, our customer service team will try its best to resolve the issue.

Gift Card Coming Soon!

SELLING ON ANTIDOTE art & design

ARTISTS & DESIGNERS SUBMISSION

If you wish to submit your work and join the ANTIDOTE roster, please send your bio, artist statement, CV, link to your website and/or social media channels, as well as a PDF of your available works to submissions@antidotedxb.com

Laure & Najeh, founders of ANTIDOTE art & design personally review each submission and will be in touch within a month.

GALLERIES SUBMISSION

If you wish to become a gallery partner and benefit from our platform and audience, you need to go to gallery submission page and fill out the gallery application form.

Once you’ve submitted this form, we will review your application. If your application is approved, we’ll get in touch with you to tell you more about ANTIDOTE art & design and how to complete your registration.

PARTNERS

Partnership inquiries, please send an email to partners@antidotedxb.com

Privacy Policy

Effective Date: 19 December 2018

ANTIDOTE art & design FZC, a company registered in Ras Al Khaimah Free Trade Zone, United Arab Emirates (ANTIDOTE or we or us or our) has created this privacy statement in order to demonstrate the company’s commitment to privacy.

Within this page, we explain what we collect from our users (users, you or your) and how we use this information. This privacy policy (Privacy Policy) applies to information collected in relation to [ANTIDOTEDXB.COM] and digital properties including ANTIDOTEDXB.COM, and any other of our websites, mobile websites, mobile applications and any related services, which you can find out more about in our Terms of Use & Terms of Sale.

General Statement of Principles

As described in detail below, any information we gather on the Website is strictly for our use and is not shared with any other entity, public or private, for any reason. We will not sell or give away any lists or any other data that we may retain and we do not purchase such information from other sources.

We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (ANTIDOTEDXB.COM) cannot guarantee the security of any information that is disclosed online.

Statistical Data

Our servers track IP addresses and referring pages to help with the Website maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

Personal Information collected – Order Forms – Account Member

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us at contact@antidotedxb.com with your request. We do not store any type of sales information.

Information Correction or Removal

If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at contact@antidotedxb.com with the details of your request. If you wish to contact us further, please find complete contact information on our contact page.
If you elect to be a registered member on the Website you can access your account and update your information or delete your account.

Minors

We do not collect personal information from minors under the age of 18. Minors are not permitted to use the Website or any of the services as may be provided on our Website. Since information regarding minors under the age of 18 is not collected, the Website does not knowingly distribute personal information regarding minors under the age of 18.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use cookies to store your cart contents for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use the checkout section of our Website.

Changes to this Privacy Policy

This Privacy Policy is effective as of 19 December 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
Users are encouraged to frequently review these sections in order to be updated about the changes regarding the Website.

Terms of Use

INTRODUCTION

Welcome to the ANTIDOTE art & design website (http://antidotedxb.com). By visiting or purchasing something on our Website, you engage in our services (Services) and agree to be bound by the following: Terms of Use, Terms of Sale (if making a purchase) and the Privacy Policy found at the following links [Privacy Policy]  [Terms of Sale]. These Terms of Use apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please review these terms and any other Terms and Conditions carefully before accessing this Website or prior to making any purchase on the Website.

If you do not accept these Terms of Use, you must refrain from using the Website and/or the Service.

ANTIDOTE art & design FZE (Antidote, we, our or us) is a registered company in the United Arab Emirates, License No: 5011821. United Arab of Emirates is our country of domicile.

We can be contacted via email at contact@antidotedxb.com.

Antidote Art & Design FZC maintains the http://antidotedxb.com/  Website (“Site”).

DEFINITIONS

Website means this website [ANTIDOTEDXB.COM] which is a platform for the exhibition and sale of various artworks and design pieces.
User or you means any person or entity that accesses or uses our website in any way, whether or not they register for an ANTIDOTE art & design account.
Content means any and all images, text, information, data, audio, video, graphics, computer code, software, and other material provided on or through our Website, including when we send you an email. Content includes both our Content and User Content.

Vendor means the Artists or the Designer who own all intellectual property rights existing in the Artwork or Design piece that is showcased on our Website.

Artist/Designer means the established artist/designer of proven talents, whose Artwork/Design piece is exhibited on the Website.

Artwork means any art, design piece, print that is showcased or exhibited on the Website for sale or for exhibition purposes.

COPYRIGHT POLICY

ANTIDOTE art & design is not responsible for the quality or accuracy for any Content on the Website including Vendor or User Content that may be provided. By submitting information on this Website, you warrant, undertake and confirm that the information is accurate and does not infringe the intellectual property rights, copyright or any other rights of any third party.

INTELLECTUAL PROPERTY

All rights, title and interest in the Artwork is owned by the respective Artist and third parties and Antidote assumes no liability for any infringement of third party rights resulting from the Artworks.
ANTIDOTE or its licensors own all rights, title and interest in and to the Website, all the content (including but not limited to, audio, images, photographs, illustrations, text, graphics, logos, button icons, other visuals, video, copy, all texts, descriptions, works, illustrations, photographs, prints, sculptures, artworks, design pieces and images of Artwork reproduced or described on the Website), software, code, data and materials thereon, the look and feel, design and organisation of the Website, and the compilation of the content, code, data and materials on the Website, including but not limited to any copyrights, trademark rights, patent rights, database rights, trade secrets, moral rights (including the rights of authorship and attribution and subsequent modification), and other intellectual property and proprietary rights (whether registered or unregistered in any jurisdiction) therein. Your use of the Website does not grant to you ownership of any Content, software, code, data, or materials you may access on the Website.

USER INFORMATION

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

In the course of your use of the Website, you may be asked to provide certain personalised information to us (such information referred to hereinafter as “User Information”). Our information collection and use policies with respect to the privacy of such User Information are set forth in our Privacy Policy which is found at [Privacy Policy]. You acknowledge and agree that you are solely responsible for the accuracy and content of User Information, and you agree to keep it up to date. User is responsible for maintaining the confidentiality of his/her account.

PROHIBITED CONTENT

Any commercial distribution, publishing or exploitation of the Website, or any Content, software, code, data or materials on the Website, is strictly prohibited unless you have received the express prior written permission of ANTIDOTE art & design or the applicable rights holder. Other than as expressly approved by us, you may not download, display, copy, reproduce, distribute, modify, perform, transfer, create derivative works from, sell or otherwise exploit any Content, software, code, data or materials on the Website. If you make other use of the website, or the Content, software, code, data or materials thereon, except as otherwise provided above, you may violate copyright and other laws and may be subject to liability for such unauthorised use.

LIMITATION OF LIABILITY

ANTIDOTE art & design shall not be liable for any direct, indirect, incidental, exemplary or consequential, damages, or any loss of profits, revenue, business, data, use, goodwill or other intangible losses arising out of or in connection with the Terms and Conditions or our Services, or regarding any Artwork offered and/or sold on the Website, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if ANTIDOTE has been advised of the possibility of such damages.

As far as is possible under applicable law, in no event shall ANTIDOTE or its respective officers directors, employees, agents, successors, subsidiaries, divisions, distributors, suppliers, affiliates or third parties providing information on this Website have any liability for any damages or losses arising out of or otherwise incurred in connection with the loss of any data or information contained in your account or otherwise stored by or on behalf Antidote. You hereby acknowledge that the preceding paragraph shall apply to all Content, Artwork and Services including any such ancillary services as may be available through the Site.

DISCLAIMER OF WARRANTIES

Except as provided for in the certificate of authenticity that accompanies the Artwork, neither ANTIDOTE art & design nor any of our past, present or future direct and indirect parent companies, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, attorneys, successors, receivers, insurers, guarantors, related companies, interest holders, members, partners, beneficiaries and assigns make any representation of warranty or assume any liability whatsoever with respect to the merchantability, fitness for a particular purpose, description, size, quality, condition, attribution, authenticity, rarity, importance, medium, provenance, exhibition history, literature or historical relevance of the Artwork, and no information regarding the Artwork piece provided on the Website, in a bill of sale or elsewhere will constitute any such warranty or assumption of liability. ANTIDOTE art & design is not responsible for any errors or omissions in any information provided on the Website or elsewhere regarding the Artwork. The Artwork is sold “AS IS” and on an “as available” basis. We cannot and do not warrant that you will acquire any copyright or other right of reproduction to the Artwork.

EXTERNAL LINKS

You may be able to link to third party websites (Linked Sites) from the Website. Linked websites are not reviewed, controlled or examined by ANTIDOTE art & design in any way and we are not responsible for the content, availability, advertising, products, information or use of user information or other materials of any such Linked Sites, or any additional links contained therein. ANTIDOTE art & design does not endorse the content of any third party website, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer; no claim will be possible against ANTIDOTE art & design in any such case arising from any Linked Sites.

ANTIDOTE art & design is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

APPLICABLE LAW

It is agreed that the Terms and Conditions shall be governed by construed, and enforced in accordance with the laws of the United Arab Emirates.

All disputes arising out of or in connection with the Terms and Conditions shall be attempted to be settled through good-faith negotiation between senior management of both parties. In the event that negotiation or mediation does not result in a resolution of the dispute within thirty days from the date of reference, then the dispute shall be referred to and finally resolved by the Courts of the Dubai International Financial Centre, United Arab Emirates.

Nothing herein shall preclude either party from seeking and obtaining from a court of competent jurisdiction appropriate equitable relief namely a temporary restraining order or other injunctive relief, to prevent a breach of the Terms and Conditions relating to intellectual property, and to confidentiality, or to otherwise maintain the status quo pending outcome of any arbitration.

OTHER TERMS

No agency, partnership, joint venture, or employment relationship is established as a result of these Terms and Conditions. These Terms and Conditions and any other written agreements you may enter into with ANTIDOTE, is the entire agreement and understanding between you and us regarding the purchase of any Artwork from the Website and supersedes all prior communications whether digital, oral or written. If any of these terms found in the Terms and Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, those terms will be limited or removed to the minimum extent necessary so that this Agreement and the Terms and Conditions will otherwise remain fully valid and enforceable. Our failure to enforce or exercise any rights established by this Agreement and through the Terms and Conditions will not constitute a waiver of any such rights or any other rights under this Agreement and Terms and Conditions. Section headings in the Terms and Conditions are included for convenience of reference only and will not limit the scope or effect of any Section.

Terms of Sale

INTRODUCTION

Welcome to the ANTIDOTE art & design website (http://antidotedxb.com). These Terms of Sale govern the sale of any Artwork to you by us. By purchasing something on our Website, you engage in our services (Service) and agree to be bound by the following these Terms of Sale, Terms of Use and the privacy policy found at the following links [Privacy Policy] [Terms of Use] . These Terms of Sale apply to all buyers of the Artwork through the Website. Please review these Terms of Sale together with the Terms of Use carefully before accessing and utilising the Services on this Website prior to making any purchase or using the Website.
If you do not accept these Terms of Sale, you must refrain from completing any transaction on the Website and you will not be able to buy any Artwork.
ANTIDOTE art & design FZE (Antidote, we or us) is a registered company in the United Arab Emirates. We can be contacted via email at contact@antidotedxb.com.

Antidote Art & Design FZC maintains the http://antidotedxb.com/ Website (“Site”).

DEFINITIONS

Website means this website which is a platform for the exhibition and sale of various artworks and design pieces.

User or you means any person or entity that accesses or uses our website in any way, whether or not they register for an ANTIDOTE art & design account.
Buyer means any person or entity that purchases Artwork through the Website.

Vendor means all owners of the Artwork including but not limited to the artists, designers or gallery partners that use the Website in order showcase and/or sell their Artwork.

Artist/Designer means the owner of the Artwork/Design piece

Content means any and all images, text, information, data, audio, video, graphics, computer code, software, and other material provided on or through our Site, including when we send you email. Content includes both ANTIDOTE Content and User Content.

Artwork means any art, design piece, print that is showcased or exhibited on the Website for sale or for exhibition purposes.

CONDITIONS OF SALES

The following terms define the relationship between ANTIDOTE art & design and the Buyer of the Artwork sold through the Website (Terms). We may modify these Terms as well as any terms of Use as ANTIDOTE art & design deem necessary by posting such changes on the Website from time to time.

The Buyer confirms that he/she is at least 18 years old and able to form binding contracts under applicable law. Buyer is responsible for all charges incurred under his/her account. In order to make a purchase, ANTIDOTE art & design may use the services of third parties. ANTIDOTE art & design reserve the right to withdraw the Artwork from the Website at any time without any liability whatsoever for the withdrawal before any such payment has been received. Unless agreed otherwise in writing between the Buyer and us, we are not responsible to the Buyer in any way with respect to the exhibition or sale of any Artwork on the Website.

By making an offer to purchase any Artwork or participating in any sale, the Buyer accepts and agrees to be bound by these Terms and any other policies, guidelines, FAQs and requirements including the Terms of Use that we post elsewhere on the Website from time to time.

ANTIDOTE art & design strives to provide complete and full descriptions of the Artwork as showcased on the Website including providing correct information relating to the prices showcased on the Website. ANTIDOTE art & design accepts no liability for any error on the Website or in descriptions of the Artwork.

The order process allows you to check and amend any errors before submitting your order. Please take the time to read and check your order at each page of the order process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order on behalf of the Vendor. (Order Confirmation)

The acceptance of the order will only be confirmed once the Order Confirmation has been sent to the Buyer.
The Vendor agrees to deliver the Artwork or make them available within the period specified on the Order Confirmation once ANTIDOTE art & design confirms receipt of payment.
If the Vendor is unable to supply the Artwork selected, for example because it is not in stock or no longer available or because of an error in the price on our Website, you will be informed within 5 (five) working days of this by e-mail and your order will not be processed. If you have already paid for the Artwork, the full amount will be refunded to you as soon as possible.
If the Buyer does not make the required payment within 5 (five) working days from the Order Confirmation, then the order will be cancelled and the Agreement will be terminated.

PAYMENT TERMS

ANTIDOTE offers options in the payment method such as, Visa card or Master Card and collects the purchase amount on behalf of the Vendor upon Order Confirmation. If the Buyer wishes to pay by wire transfer then the Buyer will need to contact ANTIDOTE on the following email address sales@antidotedxb.com

Artworks are listed in three currencies (AED / EUROS / USD) and will include relevant taxes in the price (if applicable), the price is determined by the Vendor and excludes shipping costs that will be specified during checkout process. ANTIDOTE accepts payment in the following currencies AED/EUROS/USD.

The displayed price and currency selected by the Buyer, will be the same price and currency charged when completing the payment and will be mentioned on your invoice.

Customs duties, local taxes or import duties may apply and are under the responsibility of the Buyer, both in terms of returns and payments to the authorities / competent bodies. It is responsible to check with the relevant authorities.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

ANTIDOTE art & design will not trade with or provide any services to OFAC and sanctioned countries.

SECURITY OF PAYMENTS

ANTIDOTE art & design has chosen to use one of the leading payment gateway TELR that offers full secure online payment method. TELR brings the fullest antifraud protection available, with a tight real-time monitoring and is PCI DSS Level 1 certified.

Although ANTIDOTE art & design uses encrypted security software, the security of information and payments transmitted via the Internet or e-mail cannot be guaranteed. ANTIDOTE art & design is not liable for any damages resulting from the use of electronic means of communication, including (but not limited to) damages resulting from failure or delay in the transmission of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications, and transmission of viruses.

DELIVERY TERMS

Your order will be fulfilled as soon as is reasonable, unless there is an event outside of ANTIDOTE art & design’s control. We will provide you with a tracking number once the Artwork has been shipped. If we are unable to fulfil the delivery because of an event outside of ANTIDOTE’s control, such as a force majeure event, ANTIDOTE will contact the Buyer. Delivery will be completed when the Artwork is delivered to the address the Buyer inserts when making the order and will be confirmed on the Order Confirmation. As soon as the Artwork has been paid for in full and is delivered to the Buyer then the Buyer will own the Artwork.

LIMITATION OF LIABILITY

ANTIDOTE art & design shall not be liable for any direct, indirect, incidental, exemplary or consequential, damages, or any loss of profits, revenue, business, data, use, goodwill or other intangible losses arising out of or in connection with the Terms and Conditions or our Services, or regarding any Artwork offered and/or sold on the Website, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Antidote has been advised of the possibility of such damages.

As far as is possible under applicable law, in no event shall ANTIDOTE art & design or its respective officers directors, employees, agents, successors, subsidiaries, divisions, distributors, suppliers, affiliates or third parties providing information on this Website have any liability for any damages or losses arising out of or otherwise incurred in connection with the loss of any data or information contained in your account or otherwise stored by or on behalf ANTIDOTE. You hereby acknowledge that the preceding paragraph shall apply to all Content, Artwork and Services including any such ancillary services as may be available through the Site.

DISCLAIMER OF WARRANTIES

Except as provided for in the Certificate of Authenticity that accompanies the Artwork and provided by the Vendor, neither ANTIDOTE art & design nor any of our past, present or future direct and indirect parent companies, subsidiaries, divisions, affiliates, officers, directors, employees, agents, representatives, attorneys, successors, receivers, insurers, guarantors, related companies, interest holders, members, partners, beneficiaries and assigns make any representation of warranty or assume any liability whatsoever with respect to the merchantability, fitness for a particular purpose, description, size, quality, condition, attribution, authenticity, rarity, importance, medium, provenance, exhibition history, literature or historical relevance of the Artwork, and no information regarding the Artwork piece provided on the Website, in a bill of sale or elsewhere will constitute any such warranty or assumption of liability. ANTIDOTE art & design is not responsible for any errors or omissions in any information provided on the Site or elsewhere regarding the Artwork. The Artwork is sold “AS IS” and on an “as available” basis. We cannot and do not warrant that the Buyer will acquire any copyright or other right of reproduction to the Artwork.

RIGHT TO CANCEL (by Buyer – by ANTIDOTE art & design)

Customer can cancel their order within 24 hours. ANTIDOTE  art & designer will cancel the order and refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed. ANTIDOTE art & design will not be able to cancel orders that have already been processed and shipped out. ANTIDOTE art & design reserves the right to decide whether an order has been processed or not. Once an order has been processed the Buyer acknowledges and understands that the order is not able to be cancelled and there shall be no refund on any such payment received on the order.

ANTIDOTE art & design reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in the Artwork or pricing information, or problems identified by our financial department.
ANTIDOTE art & design will contact the Buyer if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after payment has been received, the said amount will be refunded.

APPLICABLE LAW

It is agreed that the Terms of Sale shall be governed by construed, and enforced in accordance with the laws of the United Arab Emirates.

All disputes arising out of or in connection with the Terms of Sale shall be attempted to be settled through good-faith negotiation between senior management of both parties. In the event that negotiation or mediation does not result in a resolution of the dispute within thirty days from the date of reference, then the dispute shall be referred to and finally resolved by the Courts of the Dubai International Financial Centre, United Arab Emirates.

Nothing herein shall preclude either party from seeking and obtaining from a court of competent jurisdiction appropriate equitable relief namely a temporary restraining order or other injunctive relief, to prevent a breach of the Terms of Sale relating to intellectual property, and to confidentiality, or to otherwise maintain the status quo pending outcome of any arbitration.

OTHER TERMS

No agency, partnership, joint venture, or employment relationship is established as a result of these Terms and Conditions. These Terms and Conditions and any other written agreements you may enter into with ANTIDOTE, is the entire agreement and understanding between you and us regarding the purchase of any Artwork from the Website and supersedes all prior communications whether digital, oral or written. If any of these terms found in the Terms and Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, those terms will be limited or removed to the minimum extent necessary so that this Agreement and the Terms and Conditions will otherwise remain fully valid and enforceable. Our failure to enforce or exercise any rights established by this Agreement and through the Terms and Conditions will not constitute a waiver of any such rights or any other rights under this Agreement and Terms and Conditions. Section headings in the Terms and Conditions are included for convenience of reference only and will not limit the scope or effect of any Section.